This policy explains what personal information Razinio Technologies (“Razinio”, “we”, “us”) collects when you visit razinio.com or contact us, why we collect it, and the choices you have. If you have questions, email contact@razinio.com.
Information we collect
Information you give us
When you fill in a form on this website (contact, strategy call, quote or free audit), we collect the details you enter. Depending on the form, this can include:
- Your name, email address and phone or WhatsApp number
- Your company name, website address and country
- The services you are interested in, your goals, budget range, preferred call time and time zone
- Anything you write in a message field
Information collected automatically
We use Google Analytics to understand how visitors use the site. It collects information such as the pages you view, how you arrived (for example from Google or social media), your approximate location (city or country), device and browser type, and how long you stay. When you submit a form, we also record the page you submitted it from and your IP address to protect against spam.
How we use your information
- To reply to your message, arrange a strategy call, prepare a quote or send your audit report
- To send one confirmation email and, where relevant, a follow-up about your enquiry
- To provide and manage services if you become a client
- To understand which pages and marketing channels work, so we can improve the website
- To keep the website secure and block spam and abuse
We do not sell your personal information, and we do not use it for automated decisions that have legal or similar effects on you.
Legal basis (for visitors in the UK and EU)
We process form data because you asked us to respond to you or to take steps before entering a contract. We use analytics and security data based on our legitimate interest in running and improving a safe website, and where required by law, on your consent, which you can withdraw at any time using the cookie choices described below.
Cookies and analytics
Google Analytics uses cookies to tell visits apart. The first time you visit, a short notice lets you accept or decline analytics cookies. If you decline, Google Analytics is told not to store analytics cookies on your device. You can change your choice at any time by clearing this site's data in your browser, which brings the notice back. We do not use advertising cookies on this website.
Learn more about how Google uses data at policies.google.com/technologies/partner-sites.
Who we share information with
We share information only with service providers that help us run the website and our business, and only as needed:
- Website hosting (Hostinger), which stores the website and form submissions
- Email, used to deliver your enquiry to us and our replies to you
- Google Analytics, for website statistics
We may also disclose information if required by law, or to protect our rights, our clients or the public.
How long we keep it
We keep enquiry details for up to 24 months after our last contact with you, unless you become a client, in which case we keep business records for as long as the law requires. Analytics data is kept according to the retention period set in Google Analytics, up to 14 months.
International transfers
We serve clients in several countries, and our service providers may process data outside your country. Where this happens, we rely on providers that use recognised safeguards to protect personal information.
Security
The website uses HTTPS encryption, form submissions are protected against spam and tampering, and stored enquiries are kept in a private folder that cannot be reached from the web. No method of transmission or storage is completely secure, but we work to protect your information.
Your rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct or delete it
- Object to or restrict how we use it, or withdraw consent
- Ask us to transfer it to you or another organisation
Saudi Arabia residents: we respect your rights under the Personal Data Protection Law (PDPL), including the rights to be informed, to access, to correct and to have your data destroyed.
California residents: we do not sell or share personal information for cross-context behavioural advertising, and we will not treat you differently for using your privacy rights.
To make a request, email contact@razinio.com. We will reply within 30 days. You may also complain to the data protection authority in your country.
Children
This website and our services are for businesses. We do not knowingly collect information from anyone under 16.
Changes to this policy
We may update this policy as our services or the law change. The effective date at the top shows when it was last updated.
Contact
Razinio Technologies
Email: contact@razinio.com
Faisalabad, Pakistan